Frequently Asked Questions

THE GLOW PRESCRIPTION
The Glow Prescription is a meticulously crafted 4-step regimen designed to repair your skin from within and enhance its natural radiance.
Proven to boost glow in only 7 days*, every step in The Glow Prescription is a purposeful blend of science, medicine, and innovation, empowering your skin to thrive from the inside out.
Whether you're tackling pigmentation, dullness, or early signs of aging, this streamlined, science-backed routine offers a proven solution to not only reveal your glow but also fortify your skin's overall health.
As per the results in our testing:
IN 7 DAYS:
- +70% overall glow and radiance
- -53% wrinkles reduced
- +68% more even complexion
IN 4 WEEKS:
- +97% agree that skin looks brighter
- +94% agree than skin looks more plump, firmer and more lifted
- +92% agree that skin feels more hydrated and more youthful
IN 3 MONTHS:
- -63.8% overall wrinkle depth reduced
- +79% overall skin tone evening
- +89.8% overall glow and radiance
- +92.3% overall hydration and moisture
Note that this is a cosmeceutical treatment that must be maintained for at least three (3) months.
For best efficiency, this product is recommended to be used on its own without the interference of other products in case of unexpected allergic reaction especially for individuals with sensitive skin.
No, the products in THE GLOW PRESCRIPTION does not contain any harsh whitening agents. The products are formulated with GW-8™ Advanced Whitening Complex, a natural, non-toxic skin lightening agent made of natural amino acids that inhibits melanotropin, a melanin stimulator found in the skin, giving a skin a brightening glow and reduced appearance in pigmentation.
To protect the integrity and purity of the ingredients in our products, once opened, it should be used within 6 months. Keeping an item past its expiration date can cause unwanted irritation to the skin.
Yes, THE GLOW PRESCRIPTION can be used to suit multiple skin conditions - however, the frequencies of applications may vary based on the different skin conditions.
For a more customised routine tailored to your skin condition or you're unsure of your skin type, take our skin test at www.skininorder.com/skin-test to find your permutation.
THE GLOW PRESCRIPTION combines the benefits of each product to provide a holistic, dual-action approach to addressing stubborn pigmentation.
The Pre+Probiotic Microbiome Wash and Pro Booster Renewal Serum works from within to balance the skin and enhance skin radiance. Meanwhile, the GLOW ONE and GLOW TWO to diminish extinguishing dark spots and pigmentation, resulting in a comprehensive solution for clearer, more radiant skin.
GLOW ONE and GLOW TWO utilizes a unique blend of powerful active ingredients, including GW-8™ Advanced Whitening Complex that is enhanced with Liposomal Delivery, to effectively target stubborn pigmentation without harsh bleaching agents.
These key components block the enzyme responsible for melanin production, helping to reduce excess pigmentation. Together with the other products in THE GLOW PRESCRIPTION, it promotes overall skin health, making it a safe and gentle option for achieving brighter, more even-toned skin.
THE GLOW PRESCRIPTION contains active ingredients from natural sources that are safe and have no known side effects to the human body.
ECZEMA E1 MOISTURIZER
This treatment moisturiser is more than a typical ointment or moisturiser for problem skin - it's a breakthrough solution for managing eczema, psoriasis, and other chronic skin conditions. Designed to tackle itch, redness, inflammation, and dry, flaking skin, ECZEMA E1 combines advanced science with the healing power of nature to restore balance, promote healing, and build long-term skin resilience.
ECZEMA E1 offers a safer, yet equally powerful, alternative - leveraging the latest liposome technology to deliver and repair without the potential side effects of conventional steroid treatments.
Unlike steroids, which can thin the skin and lead to dependency, or antibody injections, which may impact the immune system, ECZEMA E1 formula works holistically and naturally.
For Mild Itch & Dry Skin:
- Apply at least twice daily, in the morning (AM) and in the evening (PM).
For Severe, Extremely Dry or Inflamed Skin:
- Apply 3-4 times daily, or as often as needed, for at least first 2 weeks.
- As symptoms gradually improve, reduce the application frequency to twice daily, in the morning (AM) and evening (PM).
Having your Eczema E1 Moisturizer with you can be incredibly convenient, making it easy to hydrate your skin on the go whenever needed.
Understanding Liposomes: The Game-Changing Advanced Delivery System
The skin's barrier is composed of phospholipids, therefore watery actives need a carrier or a "delivery system" to bypass the lipid barrier. Without a delivery system, you can't get water into the skin, because the simple law of physics says that oil sits on top of the water.
Liposomes ARE that delivery system that soothes and repair the skin.
Formulated with 10 trillion liposomes per mL, ECZEMA E1 is the emerging approach to steroid-free itch management, allowing for controlled release, longer moisture retention, targeted delivery, improved penetration with proven therapeutic efficacy for symptoms of eczema and psoriasis.
The skin barrier is made of protein-filled dead cells surrounded by lipids. The top layer of the skin barrier is constantly sloughed off. Extensive research shows that liposomes on our skin will only enter the skin barrier, and will not reach the living cells below the skin barrier. The liposomes will not enter the bloodstream.
Egg allergy is caused by proteins and not lipids in the egg. Egg yolk lipids are used in several
common pharmaceutical preparations. The American Academy Of Allergy, Asthma &
Immunology (www.aaaai.org) has determined that yolk lipids do not trigger egg allergy
reactions. The US FDA classified yolk lecithin as Generally Recognized as Safe (GRAS).
No, all our products are carefully tested to be free of natural and synthetic steroids by an independent HSA accredited laboratory.
Shipping & Delivery
We currently ship only within Singapore! However, we are working on shipping internationally (selected regions) in the near future. If you would like us to ship to your region, contact us at hello@skininorder.com.
For purchases above SGD 20, you are automatically applicable for free shipping.
For purchases under SGD 20, shipping rates will be calculated at the check-out page based on your selected courier option.
Here are the full details of our Shipping Policy.
Yes, we do ship internationally except for Malaysia and Indonesia currently.
As shipping rates and delivery times differ for each country, please refer to the shipping section in the check-out page for more information.
Payments & Safety
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
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