Frequently Asked Questions
THE GLOW PRESCRIPTION Question
Note that this is a cosmeceutical treatment that must be maintained for at least three (3) months.
For best efficiency, this product is recommended to be used on its own without the interference of other products in case of unexpected allergic reaction especially for individuals with sensitive skin.
No, the products in THE GLOW PRESCRIPTION does not contain any harsh whitening agents. The products are formulated with GW-8™ Advanced Whitening Complex, a natural, non-toxic skin lightening agent made of natural amino acids that inhibits melanotropin, a melanin stimulator found in the skin, giving a skin a brightening glow and reduced appearance in pigmentation.
To protect the integrity and purity of the ingredients in our products, once opened, it should be used within 6 months. Keeping an item past its expiration date can cause unwanted irritation to the skin.
Yes, THE GLOW PRESCRIPTION can be used to suit multiple skin conditions - however, the frequencies of applications may vary based on the different skin conditions.
For a more customised routine tailored to your skin condition or you're unsure of your skin type, take our skin test at www.skininorder.com/skin-test to find your permutation.
THE GLOW PRESCRIPTION combines the benefits of each product to provide a holistic, dual-action approach to addressing stubborn pigmentation.
The Pre+Probiotic Microbiome Wash and Pro Booster Renewal Serum works from within to balance the skin and enhance skin radiance. Meanwhile, the GLOW ONE and GLOW TWO to diminish extinguishing dark spots and pigmentation, resulting in a comprehensive solution for clearer, more radiant skin.
Glow One and Glow Two utilizes a unique blend of powerful active ingredients, including GW-8™ Advanced Whitening Complex that is enhanced with Liposomal Delivery, to effectively target stubborn pigmentation without harsh bleaching agents.
These key components block the enzyme responsible for melanin production, helping to reduce excess pigmentation. Together with the other products in THE GLOW PRESCRIPTION, it promotes overall skin health, making it a safe and gentle option for achieving brighter, more even-toned skin.
THE GLOW PRESCRIPTION contains active ingredients from natural sources that are safe and have no known side effects to the human body.
ECZEMA MOISTURIZER QUESTION
The skin barrier is made of protein-filled dead cells surrounded by lipids. The top layer of the skin barrier is constantly sloughed off. Extensive research shows that liposomes on our skin will only enter the skin barrier, and will not reach the living cells below the skin barrier. The liposomes will not enter the bloodstream.
Egg allergy is caused by proteins and not lipids in the egg. Egg yolk lipids are used in several
common pharmaceutical preparations. The American Academy Of Allergy, Asthma &
Immunology (www.aaaai.org) has determined that yolk lipids do not trigger egg allergy
reactions. The US FDA classified yolk lecithin as Generally Recognized as Safe (GRAS).
This lotion is suitable for use on severely dry skin and sensitive skin. It is scientifically
formulated to provide immediate relief from the dry itchiness of inflamed skin in psoriasis
and eczema, and promote healthy skin.
No, all our products are carefully tested to be free of natural and synthetic steroids by an independent HSA accredited laboratory.
Payments & Safety
Share details about your shipping policies, item returns, or customer service.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 3-5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.